HOME PARTIES: Please note that your party will most likely be picked up 1-2 days after your event. In rare instances, we may pick up parties on the same day. However, regardless of the day of pick up, it is the client’s responsibility to pack all linen and props and move all party furnishings (tables and chairs) to the garage for pick up.

 

VENUE PARTIES: Venue parties are booked on a case-by-case basis. Please note that if we are able to schedule your venue party, it is the client’s responsibility to pack all-party props and linen as well as move all children’s furnishings (tables and chairs) to the front entrance for pick up.

 

SOFT PLAY ADD-ON: Pop Up Parties with the Soft Play Zone add-on are typically picked up the same day unless otherwise discussed. The breakdown of the soft play area after the event is included in the cost of your soft play add on.

 

HOME PARTIES: Items must be moved to the garage for pickup.

 

VENUE PARTIES: Venue parties must be moved to the front entrance for pick up

 

Please understand these terms prior to booking our services. Thank you!

TERMS OF SERVICE AKA IMPORTANT DETAILS

DEPOSIT: A non-refundable retainer in the amount of $100 or $175 depening on selected service is required to reserve an event. This retainer is non-refundable and non-transferrable.

 

FINAL COUNTS: FINAL RSVP COUNTS ARE DUE 5-7 DAYS PRIOR TO YOUR EVENT. YOU WILL BE INVOICED BASED ON YOUR FINAL COUNT.

 

DELIVERY FEE:   THE FOLLOWING MILEAGE FEE APPLIES:

 

***All packages/rentals are subject to Texas Sales Tax and applicable delivery fee***

 

CANCELLATIONS AND REFUNDS: IF YOU MUST CANCEL YOUR PARTY FOR ANY REASON, THE FOLLOWING REFUND POLICY APPLIES:

WE WILL BE UNABLE TO REFUND YOUR DEPOSIT UNDER ANY CIRCUMSTANCE.

 

 

HOW DO I RESERVE A PARTY? 

 

1. PLEASE CONTACT US TO CHECK THE AVAILABILITY OF YOUR DATE.

Availability is subject to change daily and dates are only tentatively held until the end of the day to give you an opportunity to complete the reservation form and pay a deposit.

 

2. AFTER YOUR DATE IS CONFIRMED, PLEASE CLICK THE Appropriate LINK BELOW TO RESERVE.

A confirmation will be emailed within 48 hours.

Pets: Please remove all pets from the party area prior to our arrival for set-up parties.

Upstairs Parties: We are unable to set up parties on upstairs levels. Parties must be held on the first floor. 

Cancellations and Refunds: If you must cancel your party for any reason, the following refund policy applies: We will be unable to refund your deposit. 

Parking: Please leave some space for us to park near an entrance where we will not be blocked in. Most of our installs are delivered in a large cargo van so please keep this in mind prior to our arrival. We would appreciate easy access, as we have a lot of heavy items to carry to your party.